Before Posting Kit,
We can NO-LONGER accept
work from customers outside mainland UK
Service and repair of underwater photographic equipment.
We have recently received more repair and service work from countries outside the UK than usual.
Whilst we obviously welcome all customers, new and old, we have found that guidelines for goods being sent to the UK have changed.
From our recent experiences, our advice has to be that : If you send items for repair from outside the UK you will be liable for Customs Duty and VAT on the value of the goods sent. Any costs levied will be your responsibility and cannot be disputed.
KMR Photographic Services Ltd T/A Aquaphot cannot any longer carry the costs associated with import/export paperwork or the funding of duties & taxes levied as soon as equipment arrives in the UK. If you bring your kit into the UK and then send it to us, we can service or repair as usual.
Please take extra care if you still decide to bring your kit to us as you may be liable for import duties & taxes when you enter the UK!
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