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Privacy Policy

This privacy policy sets out how K.M.R. Photographic services Ltd (also trading as Aquaphot) uses and protects any information that you give K.M.R. Photographic services Ltd (also trading as Aquaphot) when you use this website. K.M.R. Photographic services Ltd (also trading as Aquaphot) is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this privacy statement. K.M.R. Photographic services Ltd (also trading as Aquaphot) may change this policy at any time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

  1. We may collect the following information:
  2. name
  3. contact information including email address
  4. demographic information such as postcode, preferences and interests
  5. other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  1. Internal record keeping.
  2. We may use the information to improve our products and services.
  3. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have “opted in” giving your consent.
  4. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.


Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. Much of the data collected is used for accounting purposes, as such it is a HMRC requirement to hold records for 7 years.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

 

This Website may place the following Cookies:

    1. Strictly necessary cookies: These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
    2. Analytical/performance cookies: They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    3. Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  1. You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser. This may prevent you from taking full advantage of the website.
  2. You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  3. It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at remove@aquaphot.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

In the course of carrying out our business we use a courier to collect/return your kit. We currently use APC Overnight. Please check this link to their privacy policy:
https://apc-overnight.com/site-information/privacy-policy/

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact K.M.R Photographic Services Ltd. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at office@aquaphot.com. We will promptly correct any information found to be incorrect.